What we collect when you visit this site or send us an inquiry, what we do with it, and the choices you have.
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This Privacy Policy explains how T Palmer Exhibits, the exhibits studio of T Palmer Agency (“T Palmer Exhibits,” “we,” “us” or “our”), collects, uses and shares information about you when you visit www.tpalmerexhibits.com (the “Site”) or contact us through it.
In short: the Site has no accounts, logins or payments. We collect the details you choose to send us through a form, plus usage information gathered by analytics tools and, when we run ads, advertising tools. We use it to reply to you, to run and improve the Site, and to measure and improve our advertising. We do not sell your personal information for money.
T Palmer Exhibits designs, builds, installs, stores and rents trade show exhibits. We are responsible for the personal information collected through the Site.
If you have questions about this policy or how we handle your information, email us at hello@tpalmerexhibits.com or call us at (310) 896-5247.
The Site has no user accounts, logins, payments or newsletter sign-ups. The personal information you give us is what you choose to send through one of our inquiry forms, or by email or phone. Depending on the form, that can include:
Each inquiry also records which form you used and, on some pages, which page or part of the page you started from, so we know where it came from.
When you visit the Site, your browser shares some technical information with the services that deliver and measure it. This includes:
We collect most of this through Google Analytics, as described under Cookies and similar technologies. The providers that host the Site and its images also receive this technical information when your browser requests a page or image, and may keep it in their logs for security and operations.
If you reach the Site by clicking one of our ads or a link in one of our campaigns, the link may include a click identifier added by Google (such as a “gclid,” “gbraid” or “wbraid” value) and campaign tags (such as “utm_source” or “utm_campaign”) that describe the ad or campaign. On our ad landing pages, we keep these values in your browser while the tab is open, and if you send us an inquiry from one of those pages, we include them with it. This tells us which ad or campaign led to your inquiry.
We use the information we collect to:
We do not sell your personal information for money, and we do not give the details you send us in a form to other companies for their own marketing. We share information only as follows:
Cookies are small text files that a website stores in your browser. Similar technologies include tags (small pieces of code that send information to a service when a page loads) and browser storage, such as local storage and session storage. The Site’s own code does not set cookies, but the services described below do.
We use Google Analytics to understand how visitors use the Site, such as which pages they view and how they arrive. Google Analytics sets cookies on our domain (named “_ga” and “_ga_” followed by an ID) that tell one browser and visit from another, and it sends Google information about your visit, including your IP address, the pages you view and details about your device. Google gives us reports based on that information. These cookies stay in your browser after you close it, until they expire or you delete them. To learn more, see how Google uses information from sites that use its services (opens in a new tab).
Our Google Analytics account may also use Google’s advertising features, such as Google signals, demographics and interests reports, remarketing audiences and a link to our Google Ads account. Google signals connects visits to the Site with the Google accounts of people who are signed in and have turned on ads personalization. When these features are on, Google uses the Google Analytics cookies together with its own advertising cookies, and with that account information, to give us reports about our visitors as a group, to measure our ads and to show our ads to people who have visited the Site. You can opt out as described under Your choices.
We use or may use Google Ads to advertise our services on Google and on other websites and apps. When we do, we and Google may:
Third-party vendors, including Google, may show our ads on websites and apps across the internet and use cookies to choose which of our ads to show you, based on your past visits to the Site and to other websites. Google uses first-party cookies, such as the Google Analytics cookies, and third-party cookies, such as its advertising cookies, together to choose, show and measure our ads. This means that Google and its partners may collect information about your online activities over time and across different websites and apps, including when you use the Site.
Our ad landing pages keep the click identifier and campaign tags from the link you followed in your browser’s session storage, so they can be included if you send an inquiry from one of those pages. Your browser normally clears session storage when you close the tab.
Most browsers let you block or delete cookies and other site data in their settings. If you block cookies, the Site still works, but analytics and advertising measurement may not. For more options, see Your choices.
Some pages include videos from YouTube, a Google service. We embed them using YouTube’s privacy-enhanced mode (youtube-nocookie.com). On some pages a muted video starts playing without a click, either as soon as the page loads or when you scroll to it; other videos load only when you press play, and a page may show a video’s thumbnail image from YouTube before you do.
When a video player or thumbnail loads, your browser connects to YouTube and other Google servers, which receive your IP address and information about your device and browser. Even in privacy-enhanced mode, the player may store information in your browser, for example in local storage or cookies, to run the player, remember your playback settings and protect against abuse. YouTube’s use of this information is governed by Google’s Privacy Policy (opens in a new tab).
Opting out of interest-based advertising does not stop you from seeing ads; the ads you see may just be less relevant to you. Opt-outs that rely on cookies apply only to the browser and device where you set them, and stop working if you delete your cookies.
Some browsers can send a “Do Not Track” signal or a Global Privacy Control (GPC) signal to the websites you visit. The Site does not currently respond to Do Not Track signals, and it does not currently detect or act on Global Privacy Control signals.
Whatever your browser sends, other companies may collect information about your online activities over time and across different websites when you use the Site: Google, through Google Analytics and, when we run ads, Google Ads tags; and YouTube, when a video player loads. You can limit this with the browser and Google options under Your choices, which work whether or not your browser sends these signals. California residents can also make an opt-out request as described under Your California privacy rights.
The Site does not keep form submissions in a database. Each submission is sent to our business email as a message, and we keep those messages for as long as we need them to respond to your inquiry, to work with you if you become a client, and to keep reasonable business records, or for longer if the law requires it. The email delivery service that sends each submission to our inbox may also keep a copy of the message and its delivery records under its own retention settings.
Google keeps the analytics information it collects according to the data retention setting for our Google Analytics account and Google’s own policies. Cookies stay in your browser until they expire or you delete them.
We use reasonable safeguards to protect the information we collect. The Site is served over an encrypted (HTTPS) connection, and our forms send your details over that connection. No website, email system or internet transmission is completely secure, so we cannot guarantee the security of the information you send us.
Please do not send sensitive information, such as payment card numbers, passwords or health information, through our forms or by email.
If you are a California resident, California law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the “CCPA”), may give you the rights described below.
In the past 12 months, we have collected the following categories of personal information, as described in more detail above:
We do not ask for sensitive personal information, such as Social Security numbers or financial account details, and we do not use sensitive personal information to infer characteristics about you.
We collect this information from you, from your browser or device, and from Google (for example, the click identifiers in ad links). We use it for the purposes described under How we use information and keep it as described under How long we keep information. In the past 12 months, we have disclosed it for business purposes as follows (see also How we share information):
We do not sell personal information for money. California law, however, defines “selling” and “sharing” broadly. Through the Google Analytics and YouTube cookies and tags on the Site, and through Google Ads cookies and tags when we run ads, including for remarketing, Google may collect identifiers (such as cookie identifiers and your IP address), internet or other electronic network activity, and general location from your browser. That may count as a “sale,” or as “sharing” for cross-context behavioral advertising, under the CCPA. In the past 12 months, these are the only categories of personal information that we may have sold or shared, and Google is the only company we may have sold or shared them with. We do not sell or share the personal information of consumers we know to be under 16.
Because Google collects this information through cookies and tags in your browser, the most effective way to opt out is in each browser you use: block or delete cookies for the Site, install the Google Analytics Opt-out Browser Add-on, and turn off personalized ads in Google’s My Ad Center, as described under Your choices. These settings apply only to the browser and device where you set them.
You can also ask us to opt you out by emailing hello@tpalmerexhibits.com with “Do Not Sell or Share” in the subject line, or by calling (310) 896-5247. We will then not send Google any information you have sent us, such as the click identifier that came with your inquiry, for advertising. An email or call cannot change what Google collects through cookies in your browser, so please also use the browser options above.
Subject to certain exceptions, California residents may have the right to:
To make a request, email us at hello@tpalmerexhibits.com or call us at (310) 896-5247. Tell us which right you want to use and how we can reach you.
To protect your information, we will verify your request by matching details you give us with the information we hold, such as the email address you used to contact us. We may ask for more information if we need it to confirm your identity, and we will use it only for that purpose.
You may use an authorized agent to make a request for you. We may ask the agent for proof that you gave them signed permission, and we may ask you to verify your identity with us directly.
We will respond to a request to know, delete or correct within 45 days, as the CCPA requires, and will tell you if we need more time. We will act on a request to opt out of the sale or sharing of your personal information as soon as we can, and within 15 business days.
We are based in the United States. If you visit the Site from another country, your information will be transferred to, processed and stored in the United States and other countries where our service providers operate, where data protection laws may differ from those where you live.
If you are in a region whose laws give you rights over your personal information, such as the European Economic Area, the United Kingdom or Switzerland, you can contact us to ask to access, correct or delete your information, or to object to how we use it, and we will respond as those laws require.
The Site links to websites we do not control, such as our social media profiles and the T Palmer Agency website. This policy does not cover them; their own privacy policies apply. The social media links on the Site are plain links, so those networks do not receive information from the Site unless you follow a link.
We may update this policy from time to time, for example when we change how the Site works or start using new tools. When we do, we will post the updated policy on this page and change the date at the top. If we make significant changes, we may also tell you in a more prominent way, such as a notice on the Site.
If you have questions about this policy or want to use your privacy rights, contact us:
Send a few details and we’ll get back to you to talk through the build.